We accept returns for refund back to store credit or original form of payment only.
To request a return, please go to :
You will need your order number, beginning with prefix LETARTE- and the email used to make the purchase. Once your return is approved, a prepaid return label will be sent to your email within 48 business hours.
All returns must be received in our warehouse within 30 days of the original purchase date, without exception. All merchandise must be unwashed, unworn and in its original condition or we reserve the right to refuse a refund. When trying on purchases please be particularly wary of self tanner, makeup and deodorant, all of which can mark product and render it non-returnable.
Refunds will typically appear on your credit card statement within 48 hours of us receiving your return package, however this process can take up to 7 business days. We appreciate your patience!
Please note, that all sale items ending in .99 are considered FINAL SALE and cannot be returned or exchanged for any reason. All styles in our Letarte Luxe Outlet category are also FINAL SALE and cannot be returned or exchanged for any reason. We appreciate your understanding!